The university is receiving backlash from students for its 2019-2020 academic year’s meal plan proposal, which requires underclassmen to purchase a $2,540 yearly meal plan.
This new meal plan would prevent sophomores from switching to a cheaper meal plan resulting in a $952 loss in savings.
The new plan, called “Weekly 12 w/ 300 Eagle Bucks” would be the new minimum meal plan available for first and second-year students. It will limit students to 12 meal swipes per week – less than two meals per day. These swipes do not roll over from week to week, according to AU food advocacy group Campus Swipes, meaning that if a student does not use all of their swipes in a week, they will still only have 12 for the next week.
The new plan also includes changes to American University’s cashless payment system. Students previously received 200 Eagle bucks and 200 Dining Dollars (which can only be used on campus). AU One Card and Dining Services now plans on removing Dining Dollars entirely and just giving 300 Eagle bucks.
The proposed meal plan is outlined below.
Table 1: Comparing Meal Plans
175 Block (freshmen)
100 Block (sophomores)
Meals per Semester
Meals per Week
Price per Meal
Eagle Bucks per Semester
Dining Dollars per Semester
Total Cost to Student
Table 2: AU Dinings Proposed Plans
All Access 7 Day Plan with Eagle bucks
ME per Week
Eagle bucks per semester
Student Price Per Meal
All Access 7 + 5 ME
Weekly 12/ 300 EB
Block 100 w/ 400 EB
Block 50 w/ 100 EB
All Access 7 Day includes all-access + 5 MEs per week
All Access mandatory counts based on housing/meal plan requirements
All first and second-year residents have a mandatory minimum buy-in of the Weekly 12 Plan
All Block Plan meals may be used as Meal Exchange (ME)
Many students have voiced their concerns over the changes on social media. One student, Rocco Cimino stated on the Campus Swipes Facebook page that “this just seems like a way to steal more money from students” and another, Dianne Gray called it “outrageous.”
The release of the proposal for the 2019-2020 school year received immediate negative feedback, according to American University Student Government.
“I’ve spoken to hundreds of students who are technically my constituents, and they are absolutely disappointed,” AUSG representative Max Robins said. “They think they’re doing what’s best for students, but what they’re doing seems to piss so many students off. There’s no way they’re doing what’s best for students.”
A survey was sent out to students on Monday, Feb. 4 regarding their current meal plans. This survey was created as a collaboration between AUSG, Housing and Residence Life, and the One Card office.
AU One Card and Dining Services has responded to students’ complaints by opening up public forums for them to voice their concerns. However, according to Ann Marie Powell, director of AU Dining, not many students have shown up to the meetings. Only 30 students showed up in the two days when there are currently 4,000 students on a meal plan.
“So you have to look at it from my part. It was very disheartening…four people don’t represent 4,000,” Powell said, at a forum on Jan. 31.
At the forum, Powell discussed the proposal with a group of nine students that consisted of five freshmen. The discussion lasted two hours and covered the main concerns of students: the cost of the meal plan, and the lack of options in the Terrace Dining Room.
This and previous forums were advertised on social media and sent in emails a few days prior to the meeting. However, many students were unaware that the forums existed.
In response to the lack of communication to students, Campus Swipes posted a google form which allows students to voice their dissent against the proposed meal plan.
“I didn’t know there was a meal plan change until I saw the [AU Dining Meal Plan Program Referendum] on Facebook,” said freshman Tara Rao. “I would have gone to the forum if my attending would bring the meal plan down.”
According to a comment below Campus Swipe’s Facebook post, 99 percent of 500 respondents to the survey have said no to the current meal plan proposal, with the majority being freshmen. AWOL has not yet been able to independently verify that claim.
Dining Services had discussed the meal plan with a small group of parents at Eagle Summit, asking parents to share information with students, according to Powell at the Jan. 31 forum.
Within the information shared at Eagle Summit were options for students with dietary restrictions, including getting a prepared plate and going to the Academic Support and Access Center.
According to Orientation, Transition and Retention Director Jennifer Johnson, 1,500 families attended Eagle Summit in August 2018.
Sami Pye, a freshman with a severe iron and Vitamin D deficiency which causes anemia, said that she received no information from the university about her options.
“I did my own research about dining on the website and it’s very vague about what is and isn’t offered,” Pye said. “Food is literally one of my biggest stresses on campus and as a student taking classes I have enough to worry about.”
Outside of dietary restrictions, AU does not offer enough information for its students, according to Robins.
“Every interaction I’ve had with them, they would say for the sake of being fully transparent,” Robins said. “How they interact with students is mostly feigning transparency.”
AU’s lack of transparency with this new meal plan proposal has larger financial consequences for students.
“It’s not just going to upset them, it’s going to bankrupt them. This is not something that every student could afford, this is not something that every student anticipated,” said Robins.
AWOL has reached out to Powell for a comment, and have not received a response yet.